Privacy Policy
Last updated: 06/07/26
Accelerate GCSE English Tuition
Privacy Policy
Last Updated: 6 July 2026
1. About This Privacy Policy
Accelerate GCSE English Tuition ("Accelerate GCSE English Tuition", "we", "our", or "us") is committed to protecting your privacy and handling your personal data in a fair, lawful and transparent manner.
This Privacy Policy explains how we collect, use, store and protect your personal data when you:
visit our website;
enquire about our tuition services;
become a student or parent/carer of a student;
purchase our products or services; or
otherwise communicate with us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.
This Privacy Policy should be read alongside our Cookie Policy, which explains how we use cookies and similar technologies on our website.
2. Who We Are
Accelerate GCSE English Tuition is the Data Controller responsible for your personal data.
Address
61 Bridge Street
Kington
Herefordshire
HR5 3DJ
beata@accelerate-english.co.uk
Website
If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the details above.
3. The Personal Data We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
Name
Postal address
Email address
Telephone number
Parent or guardian details
Student information
Payment information (processed securely by our payment provider)
Educational Information
Where relevant to the tuition services we provide, we may collect information such as:
Current school year
Academic progress
Learning goals
GCSE English assessment information
Homework submissions
Feedback and progress reports
Special Category Data
In limited circumstances, and only where necessary to provide appropriate tuition or support, we may collect information relating to:
Medical conditions
Learning differences
Disabilities
Additional educational needs
We will only process this information where we have an appropriate lawful basis and, where required, your explicit consent.
Website Information
When you use our website we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of visits
Referral website
Cookie information
4. How We Collect Your Information
We collect information:
directly from you;
from parents or legal guardians;
when you complete website forms;
when you book tuition;
when you contact us by email or telephone;
when you subscribe to newsletters;
through cookies and website analytics;
from payment providers after successful transactions.
5. How We Use Your Personal Data
We use your personal information to:
provide tuition services;
manage bookings and enquiries;
communicate with parents and students;
deliver educational resources;
monitor student progress;
issue invoices;
process payments;
respond to enquiries;
improve our services;
maintain website security;
comply with legal obligations;
send marketing communications where you have chosen to receive them.
6. Our Lawful Bases for Processing
We process personal data under one or more of the following lawful bases:
Contract
To provide tuition services you have requested.
Legal Obligation
To comply with our legal, financial and tax obligations.
Legitimate Interests
To operate and improve our business, communicate with customers and maintain website security.
Consent
Where we rely on consent, such as marketing communications or processing certain special category data, you may withdraw your consent at any time.
7. Marketing Communications
If you have opted in to receive marketing communications, we may occasionally send information about:
tuition services;
courses;
educational resources;
special offers;
news and updates.
You can unsubscribe at any time using the unsubscribe link within our emails or by contacting us directly.
Service-related communications, such as booking confirmations or important updates about your tuition, will continue where necessary.
8. Sharing Your Personal Data
We never sell your personal data.
We may share information with trusted third parties where necessary, including:
payment providers (such as Stripe);
website hosting providers;
IT support providers;
cloud storage providers;
professional advisers;
regulators or law enforcement where required by law.
All third parties are required to keep your personal information secure and confidential.
9. Analytics, Advertising and Third-Party Services
We use carefully selected third-party providers to help us improve our website and communicate with prospective customers.
These may include:
Google Analytics
Google Ads
Meta (Facebook) advertising services
Stripe for payment processing
These providers may collect information through cookies or similar technologies.
For further information, please see our Cookie Policy.
10. International Transfers
Some of the third-party providers we use may process personal data outside the United Kingdom.
Where this happens, we ensure appropriate safeguards are in place, including:
UK International Data Transfer Agreements (IDTAs);
the UK Addendum to the EU Standard Contractual Clauses; or
transfers to countries recognised by the UK Government as providing an adequate level of protection.
11. Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected.
Retention periods depend upon:
legal obligations;
tax requirements;
contractual obligations;
safeguarding responsibilities;
legitimate business purposes.
Once information is no longer required, it is securely deleted or anonymised.
12. Keeping Your Information Secure
We use appropriate technical and organisational security measures to protect your personal data against:
unauthorised access;
accidental loss;
misuse;
alteration;
disclosure.
Access to personal data is limited to those who need it for legitimate business purposes.
13. Children's Privacy
Our services are designed for secondary school students preparing for GCSE English examinations.
Where personal information relates to children, we recognise the importance of protecting their privacy.
Where appropriate, we collect information from parents or legal guardians and only process children's personal data where it is necessary to provide our educational services or where another lawful basis applies.
Parents and guardians may contact us at any time regarding the information we hold about their child.
14. Your Rights
Under UK GDPR you have the right to:
request access to your personal data;
request correction of inaccurate information;
request deletion of your personal data in certain circumstances;
request restriction of processing;
object to processing based on legitimate interests;
withdraw consent where consent is relied upon;
request a copy of your personal data in a portable format where applicable.
To exercise any of these rights, please contact:
beata@accelerate-english.co.uk
We may ask you to verify your identity before responding.
15. Data Protection Complaints
If you have concerns about how we have collected, used or handled your personal data, we encourage you to contact us first so that we can investigate and resolve the matter.
You can make a complaint by emailing:
beata@accelerate-english.co.uk
Please include:
your name and contact details;
details of your concern;
any relevant correspondence; and
the outcome you are seeking.
Once we receive your complaint, we will:
acknowledge receipt within 30 calendar days;
investigate your concerns as promptly as reasonably possible;
keep you informed if additional time is required; and
provide you with the outcome of our investigation without undue delay.
If you remain dissatisfied after receiving our response, you have the right to complain to the Information Commissioner's Office (ICO).
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/
16. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or regulatory guidance.
The latest version will always be published on our website, and the "Last Updated" date at the top of this policy will indicate when changes were made.
18. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Accelerate GCSE English Tuition
61 Bridge Street
Kington
Herefordshire
HR5 3DJ
Email: beata@accelerate-english.co.uk
Website: www.accelerate-english.co.uk
Cookie Policy
Last Updated: 6 July 2026
1. About This Cookie Policy
This Cookie Policy explains how Accelerate GCSE English Tuition ("we", "our" or "us") uses cookies and similar technologies when you visit our website:
It explains what cookies are, why we use them, and how you can control or disable them.
This Cookie Policy should be read alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small text files placed on your computer, smartphone or other device when you visit a website.
They help websites remember information about your visit, improve functionality, analyse website performance and, where you have given your consent, provide personalised advertising.
Cookies may be:
Session Cookies – these are temporary and are deleted when you close your browser.
Persistent Cookies – these remain on your device until they expire or you delete them.
3. How We Use Cookies
We use cookies to:
ensure our website functions correctly;
remember your preferences;
improve website performance;
understand how visitors use our website;
measure the effectiveness of advertising campaigns;
provide relevant marketing where you have given your consent.
4. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website.
They enable core functionality such as:
website security;
page navigation;
submitting forms;
remembering your cookie preferences.
These cookies do not require your consent.
Analytics Cookies
With your consent, we use analytics cookies to understand how visitors use our website.
This information helps us improve the performance, content and usability of the website.
We currently use services such as:
Google Analytics
Analytics cookies collect information such as:
pages visited;
time spent on pages;
browser type;
device type;
approximate location;
referral source.
The information collected is generally aggregated and does not directly identify individual visitors.
Marketing and Advertising Cookies
With your consent, we may use advertising cookies to:
measure the effectiveness of advertising;
display relevant advertisements;
limit the number of times you see an advertisement;
understand how visitors interact with our marketing campaigns.
These cookies may be provided by third-party advertising partners including:
Google Ads
Meta (Facebook)
These providers may combine information collected through our website with information they hold from other websites or services.
Functional Cookies
These cookies remember choices you make to improve your browsing experience.
For example, they may remember:
language preferences;
previously entered information;
accessibility settings.
5. Third-Party Cookies
Some cookies are placed by trusted third-party providers who deliver services on our behalf.
These may include:
Google Analytics
Google Ads
Meta (Facebook)
Stripe (where online payments are made)
These organisations have their own privacy and cookie policies which explain how they use personal data.
We recommend reviewing their policies for further information.
6. Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie banner allowing you to:
accept all cookies;
reject non-essential cookies; or
manage your cookie preferences.
You can change your preferences at any time using the cookie settings available on our website.
Please note that disabling certain cookies may affect how parts of the website function.
7. Managing Cookies Through Your Browser
Most web browsers allow you to:
view cookies;
delete cookies;
block cookies;
block cookies from specific websites.
Information on managing cookies can usually be found within your browser's Help section.
You can also find guidance on the following websites:
Google Chrome
Microsoft Edge
Mozilla Firefox
Apple Safari
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
changes in legislation;
updates to our website;
new technologies;
changes to the cookies we use.
The latest version will always be published on our website, and the "Last Updated" date at the top of this policy will indicate when changes were made.
9. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us.
Accelerate GCSE English Tuition
61 Bridge Street
Kington
Herefordshire
HR5 3DJ
Email: beata@accelerate-english.co.uk
Website: www.accelerate-english.co.uk